rather far from your original perhaps... I had a look on British Inland revenue site, and they list all the things you can do, but do not give a title for it
http://www.hmrc.gov.uk
and I just wondered if 'update' might just take in "démarches" (like applying for tax relief, or changing your method of payment...)

A suggestion.

--------------------------------------------------
Note added at 2 hrs (2012-05-27 19:20:49 GMT)
--------------------------------------------------

Nikki's answer includes the term 'tax'. I could have suggested 'customized tax procedures', but it is tax related anyway, so I don't think it's useful to add it here.. However there are quite a few hits on the Internet with 'tax procedures', like Katsy said..

or income tax procedures for individuals

see reference for confirmatio of usage

"D'effectuer des démarches personnalisées en ligne grâce à un code famille et à un mot de passe personnel (communiqués par courriel sur simple demande ..." (http://avrille.espace-famille.net/avrille/index.do)

"démarches personnalisées" seems to mean the online equivalent of "démarche personnelle" i.e. the computer at other end know who is connected, i.e. deals with a named individual, not with a member of the public in general.

"We will answer individual queries from taxpayers." (http://customs.hmrc.gov.uk/channelsPortalWebApp/downloadFile...

I like "procedures" here for "démarches". It accurately describes what this is about : who, what, where, when and how for anything relating to taxation.
The "personalisé" idea just means about oneself.
Including the word "taxation" or "tax" may not be necessary.

Not sure that this turn of phrase has much of a ring to it but never mind. This phrase appears on income tax return forms. Here's an example. Quite worrying acutally. Found this on the internet; it is recent and looks real. If the person exists, does she realize her tax return is accessible?

http://www.ile-ceylan.com/denise/IR2011/IR-Avis-1-2011-11940...

« Par internet : impots.gouv.fr, pour consulter votre situation fiscale, réaliser des démarches personnalisées ou payer »

http://www.impots.gouv.fr/portal/dgi/home


--------------------------------------------------
Note added at 2 hrs (2012-05-27 19:02:45 GMT)
--------------------------------------------------

"Taxation formalities" may be better.

See how "démarches" are used here :

http://www.service-public.fr/agenda/


--------------------------------------------------
Note added at 4 hrs (2012-05-27 20:57:45 GMT)
--------------------------------------------------

I also think the "personalized" thing sounds odd but it is there in the original.
Maybe "your tax procedures" might take care of the individual, personalized idea.



--------------------------------------------------
Note added at 15 hrs (2012-05-28 08:02:48 GMT)
--------------------------------------------------

If this does come from an Avis d'Imposition, then the full text is :

"Pour vous renseigner
Par internet : impots.gouv.fr, pour consulter votre situation fiscale, réaliser des DEMARCHES PERSONNALISEES ou payer.
Par téléphone : Votre centre des finances publiques pour toute démarche personnelle (coordonnées ci-dessous).
Le centre impôts service, pour des renseignements généraux : 0810 IMPOTS (0810 46 76 87)*
* Coût d'un appel local à partir d'un poste fixe depuis la France métropolitaine et les départements d'outre-mer, hors éventuel surcoût de votre opérateur.
Sur place : Votre centre des finances publiques, pour obtenir les renseignements et documents fiscaux, effectuer vos réclamations et poser toutes vos questions sur le paiement ou sur le montant de votre impôt."

It is rather specifically relating to things such as filling in your tax returns online, making modifications to your situation.

I read the "personalized" idea as being "your". I agree that "individualized" is more natural in English for this. However, it is not really in relation to queries. We run into the same problem with "queries" as with "update". Both are potentially included in "démarches" but not to the exclusion of all else; certainly not to the exclusion of the main idea of being able to do-it-yourself. That's it! It's the DIY part of the thing. BUt how to say it?

--------------------------------------------------
Note added at 15 hrs (2012-05-28 08:09:31 GMT)
--------------------------------------------------

"Personnalisé" could be replaced by "vous concernant". Maybe, oddly enough, IGNORING any indea of translating "personnalisé" might just do the trick. After all, "your" precedes; it is obvious it is adressed to the individual. (Also a sneaky way of avoiding the your/personalzed/individual problem, no?)

".. consult your tax situation, effect formalities and procedures or pay"

--------------------------------------------------
Note added at 15 hrs (2012-05-28 08:11:31 GMT)
--------------------------------------------------

The above text, by the way, appears of tax return and on various notices of all sorts relating to taxation, income, land...

Hello,

This is a vague term in French, and, as you already know, literally means "personal steps" (taking action with regard to your specific tax situation: queries, collecting information, making tax calculations online, etc).

The problem is, is that the literal translation above sounds very awkward in English. So I believe that we'd more naturally say "carry out any personal (tax) needs".

So then we'd have: consult your tax account online, carry out any tax personal tax needs, or simply pay.


I hope this helps.